 |
How You Can Learn to be a Better Manager
When you first take over a department, expectations are usually high but operations are sometimes in disarray. The staff is disorganized, goals aren't being met, and hours are spent on unproductive tasks. Just when you think the company would never get on track, the CFO recommends that you learn more about something called operations assessment. Crucial Management Skills Help Avoid Mistakes At first, you aren't sure how operational assessment skills would help you manage better, but you quickly see that the training makes all the difference. You learn that planning without assessment can be as ineffective as not planning at all. You also learn that goal-oriented checklists, frequent follow-ups, and asking the right questions at the right times can eliminate costly mistakes. With Operations Assessment Training, You Will Be Able To: - Articulate the advantages of an operations assessment in the maintenance and improvement of your management systems.
- Explain the Model of a Process-based Quality Management System, and the purpose and structure of ISO 9001.
- Plan and execute an operations assessment.
- Gather objective evidence through observation, interview and sampling of documents and records.
- Write factual assessment reports that drive improvements in your management system.
- Develop methods to verify the effectiveness of corrective actions.
Acquire Skills for Continuous Improvement You can use the methodologies covered by the highly-respected ISO 9000 Quality Standard and its Internal Auditing Methods for continuous process improvement. You can also acquire the skills to conduct systematic business process assessments that drive improved planning, task management, results reporting and remedial solutions. Simple Lessons, Huge results Now, your company's productivity has improved by leaps and bounds. Simple audits before and after handing out assignments ensure that your efforts match your objectives without being redundant. What Operations Assessment Training Could Do For Your Business - Speed project development time
- Reduce the learning curve of new employees for new processes
- Lower costs by reducing rework
- Enhance your ability to predict and achieve measurable results
- Improve your focus on the processes that are truly important
For you there has never been a better time to learn the critical expertise your organization needs. In no time, the skills you learn give you the tools for the kind of effective business management that gets noticed! About The Author Chris Anderson has over 18 years of sales, marketing and business management experience working with business process design, software and systems engineering. He is also co-author of policies and procedures manual products, producing the layout, process design and implementation to increase performance. He is currently the Managing Director of Bizmanualz, Inc. Visit: http://www.bizmanualz.com sean@bizmanualz.com
 |
More resources:
|
|
 |
 |
 |
RELATED ARTICLES
Protect Your Organizations Proprietary Information
The other day one of our overseas clients called in a state of near panic, to ask a question. At issue was whether they had unwittingly violated U.
The 70% Solution: Practical Testing and Version Control
"What do you mean you need to push back the launch date?"
Says the CEO. Says the CFO.
Assertive Communication - 6 Tips For Effective Use
What IS assertive communication?
Assertive communication is the ability to express positive and negative ideas and feelings in an open, honest and direct way. It recognises our rights whilst still respecting the rights of others.
Selecting Top Talent: Improve Your Batting Average
I recently gave a presentation to a group of business and community leaders on how to select talent to grow their organization. Given the expense associated with recruiting top performers and the high cost of making poor choices, you would think that those responsible for hiring would follow a systematic process that results in high quality hiring.
Performance Management - Getting The Most Out of Your Employees
Managing for Best PerformanceIn it's simplest form, performance management is a common sense set of discussions that make sure people are clear about what they need to do, have the support to do it and get open and honest feedback on their performance.Any performance management process should answer 4 important questions for your employees:· Direction: What do I need to do and how well?
· Feedback: How am I doing?
· Rewards: What happens when I do well?
· Support/Development: What happens when I need/want help?Lets look more closely at each of these:DirectionEmployees are not mind readers.
Action Learning: Its More Than OJT
For centuries companies have used on-the-job training (OJT). OJT works because it follows much of what we know about adult learning theory.
Why Training Fails
Sometimes when I conduct my workshop on Effective Meetings, one of the
participants will ask, "Where's my boss?"And I say, "Your boss claimed to be an expert on holding effective meetings."Then the person laughs.
Resolving Needs - What Your Employees Wish For!
For your people, they want to do a great job - no, really, despite your experiences,
they do. And what might seem to 'the management' the important things,
just don't stack in the day-to-day reality of the workplace.
When Business Becomes A Battlefield
"We have to be careful it's like a minefield out there"
"I like to lob the odd grenade into the meeting to shake things up"
"You have to watch your back all the time with her"
"We need to attack whilst they are in a weak position"
"There was blood all over the carpet after he had finished with them"What is your reaction when you are in situations where you hear these kind of messages? What sort of tone and atmosphere do you think they create?These words and phrases are becoming more common-place language amongst managers and are indicators of how things are done in their business. They are also indicative of the growing number of leaders who believe that running a business is like waging war or engaging in a military operation.
Contract Management Software: the Solution to the Problem of Coordination
Charles Petrie, from Stanford, released a short article entitled "The Problem of Coordination," which highlights 4 categories in which businesses find it difficult to connect:InteroperabilityAgent
Communication
Semantic Unification
CoordinationThough this article refers to a specific type of business, its principles are just as applicable to any business, especially when collaborating on a contract. Contract collaboration and management is difficult in any business, and the negotiations can go on for weeks, months, or even years.
Turning a Negative Employee Into a Positive Asset
Several years ago, I took over the supervision of a section in a Public Agency. I was a newbie in management, enthusiastic, and excited about the opportunity that lay before me.
The Three-Dimensional Communication System
Human communication is always three-dimensional. No spoken or written message is ever just words or rational thoughts.
Having Your Phil
February 2nd, at approximately 7:30 a.m.
Creativity and Innovation - Large Firms Versus Small Firms
There is a pervasive assumption that small firms are more creative and innovative than larger firms. That is, they identify problems and generate ideas (creativity) and idea select, develop and commercialise (innovate) those ideas to a greater degree than larger firms.
Why Good Enough... Isnt
About a year ago, I had an opportunity to have dinner with the CEO of an engineering startup company in Pennsylvania. As we discussed engineering design matters over Chinese food, he took a few moments to talk about his business philosophy.
Managing Change in the Workplace
Change is exhilarating. Change is terrifying.
Tales from the Corporate Frontlines: A New Managers Tale
This article relates to the Manager/Supervisor competency, commonly evaluated in employee satisfaction surveys. This competency evaluates an employee's feelings regarding their direct manager or supervisor.
Business Innovation - Value versus Quality
Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of novel ideas.
Balance Your Managerial Life
We have only one life, but we live in three overlapping worlds-our business world,
our family world, and our other social world. Imagine bringing your spouse and kids
to a meeting with seven of your salespersonnel.
Five Ways to Turn Resistance into Opportunity
Resistance. It isn't something people cherish or enjoy encountering.
|