 |
Give Yourself a Boss Day Gift, Part 2: Are You the Position or the Person?
Are you the position or the person? Bosses can lose their own identity sometimes. It's easy. It happens a lot. The results are devastating to both the workers and to the supervisor. When we are the boss, there are many dangers in becoming you the 'position' instead of you the 'person'. There are many reasons why supervisors morph into being the serious, alienated, distracted, unapproachable boss. One is that we want so badly to do a good job, and we think one way to do that is to take the job very seriously. But other reasons are that we don't know how to be a good supervisor and we don't know what this job is that we have been promoted into. The reason is that we don't know how to spend our time, what to concentrate on and what or how to delegate. So we take it all so seriously because we really don't know what we are supposed to do as a supervisor. This creates stress, distress, anxiety and toxicity. This is not only true for new supervisors. It remains true for many veteran bosses for whom people do not like to work. So supervisors must concentrate on three things, and only three. When they know what these three things are, a lot of the pressure that turns them into the position will be lifted. Then, they can lighten up and be the person they know they are again, as they will know what to do with their time as a supervisor. And, you won't be surprised to learn that these three things are the antidote for staff turnover! Let's start at the beginning. The top three reasons people leave their jobs:
1st reason, they leave because their supervisor as a jerk; 2nd, because they don't feel acknowledged, recognized or appreciated; 3rd, they have no say in their work
The solution is to prepare and develop self-managed staff who are loyal, stable productive and, for the most part, happy in their jobs. How do you do that? Let's break it down to the basics, to the ABC's. We need first, to act (A) upon basic positive beliefs (B) about people. This means we treat them with respect, dignity and make them and their needs our priority. And, second, we need to be clear and specific in our coaching (C) of people to help them do the right job, the right way. This includes teaching them, and listening to them, so they become more responsible, therefore have more say into their work and the products they create. You'll notice that supervisors are being told to concentrate on the people who work for them and not the job or the final product. If supervisors spend their time attending to these needs of the workers, the products will be superior. Happy workers produce excellent products. And you will be a boss who will eliminate the three reasons above why people leave their jobs. 'Well', you say, 'I can't spend all my time doing that. My bosses have expectations of me, too!' And you are right! Those are the second and third things you do. So here are the three things you spend your time on to remain you as a person, not become you as the position: Act, Believe and Coach with the staff, making them your priority.Any administrative work expected by our bosses, i.e. reports, budgets, meetings.Any tasks that only you can do and that are required by any special credential, education or experience you hold.See! Simple as ABC! About The Author Linda LaPointe, MRA, is author of The New Supervisor, who has taught thousands successful supervisory techniques. See part two of this article, buy the book, and sign up for Linda's FREE E-Tools News at www.thenewsupervisor.com; soseniors@yahoo.com
 |
More resources:
|
|
 |
 |
 |
RELATED ARTICLES
Employee Discipline: How to Nip Problems in the Bud
Are you uncomfortable with delivering disciplinary action, even involving employees you know deserve it? You're not alone. Disciplinary action is one of the least favored tasks a supervisor must occasionally perform.
Communication, Feedback, and Participation: Three Easy Tidbits For Smarter Business
On communication: One of the biggest strains on the communication process occurs when the sender or receiver is experiencing stress, anger, or frustration either at work or at home. When a situation is emotionally charged, it is difficult to express yourself clearly and maintain a positive communication relationship.
Benefits of Virtual Assistance
A virtual assistant is an individual who provides business services to other professionals. They're considered virtual because they perform their services from a remote location.
Telephone Techniques: Boost Your Productivity With Effective Phoning
One of the things that most impacts people's productivity is not being able to focus on completing one task at a time - we are so overloaded with tasks and interruptions that it requires great discipline to avoid spending the entire day responding to other people's agendas. Telephone calls, both making and receiving them, are one of the greatest disruptions to the flow of the day and to our ability to concentrate on the task at hand.
Warning! Meeting In Progress; May Be Hazardous To Your Career
There ought to be a sign posted on every closed office and conference room door that reads: Warning! Meeting In Progress! May Be Hazardous To Your Career.Because most meetings burn up a lot of resources that could be spent on useful
purposes.
Spinning Gold from Straw: Low-Cost Employee Retention and Motivation Tools in a Changing Economy
New York, NY, February 25, 2005 - Employee retention and motivation?why should employers care? A storm is brewing. National productivity was up 3.
Preventative Maintenance of Company Delivery Vehicles
If you have company delivery vehicles at your small or medium sized business you should have a preventative maintenance schedule and procedures for employees who are drivers of these vehicles. When discussing preventative maintenance over the years with business owners the first thing which comes to mind is 'Oil change' and usually the business owner who is on the hook for the loans on these vehicles is more than aware of that fact.
Sarbanes Oxley 404 Compliance - How Nov. 15, 2004 Deadline Affects You
Fast Relief for Sarbanes Oxley Section 404 ComplianceSection 404 of the Sarbanes-Oxley Act requires management to confirm the effectiveness of their IT and financial controls in an "internal control report", which is contained within the annual report (10-K) issued to the public. But what exactly is an internal control report, and why is it important to you?The Section 404 Internal Control ReportFirst, the internal control report must affirm management's responsibility for controls and procedure, and second, it must contain an assessment of the effectiveness of the internal controls and procedures for financial reporting.
Successful Managing Through Delegation
Managers should avoid the tendency to constantly delegate to the same one or two capable individuals. This practice only overloads the best personnel while slighting all others.
The Comfort Zone
The Comfort Zone
I have a friend named Gene, a serial entrepreneur who currently runs a software business. Like many people, last year was a tough one for his company.
A Man and His Razor
It is vain to do with more what can be done with less.
William of Ockham
This is Ockham's famed Razor.
Can A Business Still Be Profitable When People Skills Are Absent?
In our current world of rapid and amazing technological advances, many entrepreneurs have managed to dramatically limit the need for staff in highly profitable operations of all kinds.It is therefore tempting and believable to imagine that with every passing day, the need for people skills is diminishing.
Plan for Business Success - 6 Reasons to Succession Plan
Succession Planning provides many valuable assets to your business. Yet it is easy to do, with a game plan.
Ten Problem Solving Techniques
Do you ever need to find some good ideas, or come up with a solution for a persistent problem? Learn some simple problem solving techniques, and start applying them. Choose a few of the methods below, and get in the habit of using them in your personal life and your business.
Business Innovation - the Value of Work Processes
Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of novel ideas.
Appraisal Interviews: What To Say & How To Say It
STEPS TOWARDS A GOOD APPRAISAL INTERVIEW:Don't say: "You just don't seem to care about doing a good job." "You seem to be more interested in scoring points against Charlie than in working with him.
The Rise of Corporate Chair Massages
Employers have rapidly begun to understand the importance of stress relief in the workplace. Stress free employees have a higher retention rate and higher rates of productivity.
Management Procedures Usability - How to Improve
Are your people consistently following your procedures? Each year, organizations lose thousands of dollars through common mistakes and lapses in usability. But what does that mean for business owners and executives?Ask yourself: ? Are your required actions described thoroughly and accurately, or are the details left open to interpretation?? Is your content consistent and complete, or are your writers leaving gaps no one has noticed?? Are revisions controlled, or are different people using different versions?? Are your procedures compliant with regulations? Are you sure?? Are all documents written to produce clear, measurable results?If you're unsure about any of the answers to these questions, there is good news: you can make your procedures clear and complete without combing through all of them yourself line by line.
Crisis Management Tips
The term crisis management has different connotations. In this article, I will try to provide pointers that can be used in most situations:Is It A Crisis In The First Place?:This question is important to ask, as there are many situations that go wrong because the right person to handle it is not around.
Counseling Interviews for the Marginal Employee
ACTIVE LISTENING: The most frequent cause of failure in therapeutic counseling interviews is the interviewer's tendency to talk too much. Numerous studies have shown that in counseling interviews the average manager will talk as much as 85 percent of the time.
|