 |
Employee Performance - If You Want the Best, Get Personal!
This is a story about a man and three dogs.
I walk a lot - usually for about half to three-quarters of an hour most mornings. I see a guy with two dogs quite a lot. We chat a little occasionally.
Of the two dogs (I know I said three, so hold on a bit), one is a light brown lurcher and is quite friendly and the other is a beautiful black labrador. He is 'nippy' as my co-walker tells me, so I have been a bit careful of him, but I always try to stroke him too. Whilst I have always been cautious of dogs, I have always tried my best to make friends with them, wherever I have gone (and no, I don't have a dog, and yes, I probably would like one!)
My friend has now gained a third dog - another black labrador; a bit younger than the other two. So as I'm walking down the road this morning, I see all four of them coming down the road towards me. I'm not sure which black labrador is which, so I try to pick out the 'nippy' one (he sometimes nips you, to clarify!).
One of the black labradors seems to be 'smiling', the other not, if you get my drift. I guess right, say my 'hellos' safely, we pass pleasantries and I walk on. As I go on, I hear the man say to the nippy labrador, 'I've no biscuits left', as he is pestered.
I'm a little sad for the dog. His master doesn't know why he is temperamental, but he is. It's also interesting that he's the first to pester for a biscuit.
Questions
Why has the 'nippy' dog got a different temperament to the other two? How does this translate to us humans and more specifically, to you and people you work with? What can we learn from this and apply in our day to day business relationships?By considering the answers to each of these questions carefully and applying the thinking to the relationships we have with our people in the workplace, we will do much to leverage our people's performance. And forging the relationships, individualised; personalised, one-by-one with our people, we will get the very best from their individual talents.
And, of course help our businesses grow.© 2005 Martin Haworth is a Business and Management Coach. He works worldwide,
mainly by phone, with small business owners, managers and corporate leaders. He
has hundreds of hints, tips and ideas at his website,
http://www.coaching-businesses-to-success.com.
(Note to editors. Feel free to use this article, wherever you think it might be of value - it would be good if you could include a live link)
...helping you, to help your people, to help your business grow...
 |
More resources:
|
|
 |
 |
 |
RELATED ARTICLES
Middle Managers Behaving Badly - How To Stop This Damaging Your Results
More and more I hear and read about a looming crisis of leadership at the middle management level and the inevitable resulting increase in, poor performance, accidents and production mistakes and hence declining profits.I'm afraid to say these observations are not just rumours.
Credibility - A Golden Key to Becoming More Influential
You have been named a new leader in your organization, or you are a long time leader with some new people in your organization. Or maybe you aren't a formal leader but are working on an important new project.
Creativity and Innovation Management - Motivation and Management Layers
Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of novel ideas.
Transform Any Business into a Go-Getting Power House by Working SMART
Probably as well known as SWOT, SMART turns goals, objectives and tasks into concrete deliverables. If there is one key to turning busy, ineffectual organisations into models of streamlined efficiency then this is it.
Tales from the Corporate Frontlines: The Organizational Structure of Our Growing Business
This article relates to the organizational structure competency, commonly evaluated in employee satisfaction surveys. It shows how structural concerns can affect the typical employee workday, as well as feelings towards your organization's management hierarchy and reporting structure.
Steps to Build ISO 9001 Compliant Program
Implementing an ISO 9001 system represents a major effort. However, all of that effort can represent a significant shift for a business - from quantity to quality.
You Get the Behavior You Reward
On consulting assignments, here are some of the questions I frequently ask the employees I interview:1. How does your boss measure you?2.
Creativity and Innovation Management - Personality Testing
Whilst tests measuring the creative or innovative personality exist, there are a number of inherent flaws. Some are noted below:a) Whether a creative or innovative type exists at all is highly contentious.
Across The Interview Table!
Job interviews are easier for the interviewer or the interviewee if you plan and prepare and use proper interviewing techniques. On this page are job interview questions and purpose of each interview question, because there is a purpose behind each and everything that we do and similarly there should be a purpose behind each and every question that we ask in interview.
Christmas Carol Coaching - Help to Get Ahead at Holiday Time!
I've always been fascinated by situations where art imitates real life and right here is a perfect example, which links Christmas and business & personal development.If you want to read about a serious piece of dodgy people management (bordering on potential litigation); a man all adrift with the world and himself; shown how to do it by three visionary experiences (and with a brilliant example of supportive team-building thrown in); and then the ultimate Christmas 'shift'? These are all brilliantly described for your pleasure in a seasonal read of 'A Christmas Carol' by Charles Dickens.
Birds of a Feather May Be Turkeys
Birds of a Feather May Be TurkeysBy Gene Griessman, PhD
Birds of a feather do flock together. It's true.
Five Days to More Effective Inventory Management
The litany of headaches related to the implementation and on-going care-and-feeding of enterprise-based inventory management applications (upgrading, downtime, maintenance, hardware obsolescence, and so on) is long. These implementation issues are enough make the savviest of companies want to engage in anything but another supply chain or inventory management software implementation.
Allowing Employees Responsibility
Merely assigning a task with detailed instructions is not effective delegation. An employee cannot grow without the freedom to make decisions on how the job should be done.
Tales from the Corporate Frontlines: The Best Incentives are Free
This article relates to the Recognition competency, commonly evaluated in employee satisfaction surveys. It tells the story of how the performance of one team was affected when the powerful motivator of daily praise and recognition disappeared.
Radical Creativity from Incremental Creativity - large movements from small changes
Positive radical movement is the holy grail of nearly every decision maker. Every CEO wants to radically shift his profit and loss statement into the black, every inventor yearns to find the next killer gadget and every screenwriter wants to make the next significant leap in film.
Smart Staffing Practices: Don't Confuse Activity with Results
Does your hiring process consist of proven practices or just a hodgepodge of activities that get into gear when someone says, "I need more people" or "Sally has left and we need someone to take her place NOW?"Smart hiring is more than running ads, screening, interviewing and checking references. It is a series of specific procedures that can work well or create bottlenecks and inefficiencies.
The Top Three Problems IT Managers Face and How to Overcome Them
Todays business environment has changed drastically from just a few years back. Rather than working exclusively with equipment, data, and systems, todays IT managers face issues such as cross training, personnel management, interdepartmental communication, and a widening job scope for all IT employees.
Understanding Every Aspect of Your Organization
GET TO KNOW YOUR ORGANIZATION: If you don't understand an aspect of the organization or a procedure within it, ask. If you still don't understand, ask again.
Five Steps to Successful Business Succession
The great majority of family businesses in North America are still owned and operated by descendants of the founder. The business acumen that these first, second, third, and sometimes fourth generation managers possess largely determines how much longer the business will remain under family control.
Work Environment Tidbits
Color is a big factor effecting all indoor environments. Since most of us spend many hours each day at work, the coloring of the space has a big impact on us.
|